Case Study
2 min read

Provide a specialist Assessor to an existing client.

Our Results

Tailored Business Solutions

Industry
Training Provider
Client
3t
Our Role
Provide a specialist Assessor to an existing client.
The Challenge:
An existing client approached us to source a specialist to conduct some specific work for them.  They had their own major client who needed someone to assess their workers and confirm they met their Industry body’s Workplace Competence Assessment Standards.
Matrixx Solutions Consultant
Vaughan Hauxwell
Published on
10/08/2022

Solution delivered by our Consultant

Our client is a global provider of training services, active in more than 60 countries worldwide. One of their Divisional General Manager’s contacted Matrixx Solutions to find a specialist Assessor to support them.  

We listened to our client, to fully understand what they were looking for, then started our recruitment process. Our recruiting team set out to find the ideal candidate for the role, accessing a wide range of people from across industrial sectors.

The specialist we brought in to do the task was an experienced Assessor, with relevant industrial experience, who had the necessary qualifications to conduct the work. The individual was also an experienced team leader with many years of supervisory experience.

Our Assessor firstly reviewed a full suite of documentation provided by the workers being assessed, to determine how long it would take to formally conduct the assessments. Using this information, we gave our client a clear timetable and budget for completing the work.

The next phase of work required our Assessor to check all the evidence provided by the workers, including:

  • Workpacks (detailed written statements)
  • Safety reports (including details of any safety requirements)
  • Paper evidence of tasks completed (including permits, hazard sheets, line diagrams)
  • Expert witness reports
  • Mentor statements

They also reviewed reports that had been produced by the company’s internal assessor, and provided feedback on their veracity.

The final action our Assessor took was to formally report back his findings and complete an Independent Verification report for each worker. This enabled them to apply for and obtain certificates confirming they had met their Industry body’s Workplace Competence Assessment Standards.

Business Outcomes

1 week: Time to successfully recruit specialist resource for client.

Successful completion: The workscope was completed within the agreed timescale and budget.

Testimonials

"Thanks for your prompt actions and carrying out a thorough verification of the portfolios. All portfolios have now been checked and certificates applied for." Scott, Modern Apprenticeship Scheme Manager, Industry body

"I just wanted to message to say thanks for your time and help while verifying my portfolio. I really appreciate the effort you went to, to sign my portfolio off." Jake, Learner assessed.

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